Inbox
Unified timeline
One queue for WhatsApp, Messenger, Instagram DMs, and email—priorities stay visible.
Unified inbox for serious teams
One inbox,every channel.
INTRA brings WhatsApp, Messenger, Instagram, and email into one calm workspace—so your team responds faster with full context, not tab chaos.
intrabox.com.ng/dashboard
Approved
Messenger
Instagram
WhatsApp
Channels
Every conversation in one thread—without losing the platform your customer chose.
Route by department, see history and notes beside the message, and keep your brand voice consistent across every touchpoint.
Routing
Smarter assignment
Send conversations to the right team by rules, load, and department context.
Ops
Built for volume
Keyboard-friendly flows and real-time updates when your queue gets busy.
Context
Customer memory
Profiles, tags, and conversation history stay attached to every reply.
Under a minute
Built for teams that treat first reply as the moment you earn trust.
Four native channels
WhatsApp, Messenger, Instagram DMs, and email—no bolt-on widgets.
Live by default
Queue, assignments, and handoffs update the moment they change.
One conversation view
Every message and channel in a single timeline, with full context.
Pricing
Simple plans. The same limits apply in the product.
Feature access and seat caps are enforced on the server from your organization's plan, so customers never get more or less than they pay for.
Starter
$49/mo
For small teams getting started with unified messaging.
What's included
- Unified inbox
- All 4 native channels
- Auto-reply & Greetings
- Internal staff notes
- Contact management
- 3 Staff seats
Most PopularTry Growth
Growth
$99/mo
Scale your operations with advanced routing and departments.
What's included
- Everything in Starter
- Department-based routing
- Smart queue assignment
- Conversation escalation
- Staff performance ratings
- 10 Staff seats
Business
$199/mo
For high-volume teams requiring deep insights and unlimited scale.
What's included
- Everything in Growth
- Advanced team analytics
- Custom metadata fields
- Priority support
- SLA monitoring
- Unlimited Staff seats
FAQ
Questions, answered.
What channels does INTRA support?+
WhatsApp Business Cloud, Facebook Messenger, Instagram DMs (professional accounts linked to a Page), and email—together in one inbox.
Do customers still use their original apps?+
Yes. Messages sent from INTRA are delivered on the channel your customer used. They do not need to install anything new.
Is INTRA only for support teams?+
No. Sales, success, and hybrid teams use INTRA anywhere conversations need ownership, context, and fast follow-up.
How do we get access?+
Create an account to explore the product. For Scale-tier security reviews or custom terms, contact us from your workspace once pricing is live.